Shipping Policy
At Royalstuffs.com, we are committed to providing our
customers with a seamless and efficient shopping experience. Our Delivery and
Shipping Policy outlines the terms and conditions regarding the delivery of
products purchased on our website. Please read this policy carefully before
placing an order.
1. Shipping Zones:
We offer shipping services within India, North America, United Kingdom,
Malaysia, Singapore and other countries and are continuously expanding our
delivery network to reach more locations.
2. Processing Time:
Order processing typically takes 2-3 business days for all regular products and
7-15 business days for customized products. During peak seasons or special
promotions, processing times may be slightly longer.
3. Shipping Methods
and Charges: We offer multiple shipping options to cater to different
customer needs. The shipping charges and estimated delivery times will be
displayed at the checkout page. The available shipping methods may include
standard shipping, express shipping, and free shipping on eligible orders
(based on order value or specific promotions).
4. Order Tracking:
Once your order is dispatched, you will receive a tracking number via email You
can use this tracking number to monitor the status and location of your
shipment.
5. Delivery Time:
The estimated delivery time depends on the shipping method selected and the
delivery location. While we make every effort to deliver within the specified
time frame, please note that external factors such as customs clearance(in case
of international orders), weather conditions, and logistical constraints may
occasionally cause delays.
6. Undeliverable
Addresses: Please ensure that the shipping address you provide is accurate
and complete. In case of an incorrect or incomplete address, we will attempt to
contact you to rectify the issue. However, if we are unable to deliver the
order due to an undeliverable address, the responsibility lies with the
customer, and additional shipping charges may apply for re-delivery.
7. Delivery
Confirmation: Upon successful delivery of your order, we may require a
signature to confirm receipt. If you are unavailable at the time of delivery,
the package may be left with a neighbor, in a safe location at your address, or
a delivery attempt will be made on the following business day.
8. Damaged or Lost
Shipments: In the rare event of a damaged or lost shipment, please contact
our customer support team immediately. We will investigate the matter and work
to resolve it promptly, either by issuing a replacement or providing a refund,
as per our Refund and Return Policy.
9. International
Shipping: For international orders, customers are responsible for any
customs duties, taxes, or additional fees levied by the destination country.
The customer is also responsible for ensuring that the products ordered comply
with the local laws and regulations of the destination country.
10. Order
Cancellation: If you wish to cancel your order after it has been placed,
please contact our customer support team as soon as possible. If the order has
not been processed or shipped, we will cancel it and issue a refund. However,
if the order has already been shipped, our standard return policy will apply.
11. Change of
Delivery Address: If you need to change the delivery address after placing
an order, please contact our customer support team. We will do our best to
accommodate the change if the order has not been dispatched.
By placing an order on our website, you agree to the terms
and conditions outlined in this Delivery and Shipping Policy.
Royalstuffs.com reserves the right to update or modify this
policy at any time without prior notice. Any changes will be reflected on this
page. It is recommended to review this policy periodically for updates.
If you have any questions or concerns regarding our Delivery
and Shipping Policy, please don't hesitate to contact our customer support team
via call/email/contact us form. Thank you for shopping with us!